Effective Date: September 15, 2025
Bloom Concierge Home Care (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website, services, or team.
Our website address is: https://bloomconciergehomecare.com.
1. Information We Collect
We may collect the following information:
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- Personal Information: such as your name, email address, phone number, and contact details you provide when inquiring about care.
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- Health-Related Information: details about care needs, medical conditions, or related services that you or your family share with us.
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- Usage Information: including IP address, browser type, and pages you visit on our site.
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- Cookies and Tracking: cookies may be used to improve your experience and analyze site performance.
Website-Specific Data
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- If you leave submit a form, we collect the data shown in the form to help with spam detection.
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- Media uploaded to the site should not include embedded location data (EXIF GPS), as visitors could download and extract that data.
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- Embedded content (such as videos or articles) from other websites behaves as if you visited those websites directly. Those sites may collect data or track your activity.
2. How We Use Your Information
We use the information we collect to:
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- Provide and coordinate care services
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- Communicate with you and your family about care needs
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- Respond to questions and requests for information
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- Improve our services and website
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- Meet legal and regulatory requirements
3. Sharing Your Information
We do not sell or rent your information. We may share information only in these cases:
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- With caregivers or staff directly involved in providing your care
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- With trusted partners and service providers who help us deliver services
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- To comply with laws, regulations, or valid legal processes
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- To protect the safety of you, our staff, and our community
4. Health Information and HIPAA
Because we work in healthcare, some of the information you provide may be considered Protected Health Information (PHI). We follow HIPAA guidelines and maintain safeguards to keep this information confidential and secure.
5. Your Rights
You have the right to:
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- Access the personal and health information we maintain about you
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- Request corrections if information is inaccurate
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- Request restrictions on how we use or share your information (as permitted by law)
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- Opt out of receiving marketing communications
Requests can be made by contacting us at info@bloomconciergehomecare.com.
6. SMS Text Messaging Policy
By providing your phone number, you consent to receive text messages from Bloom Concierge Home Care. Messages may include updates, reminders, and information related to our services. Message frequency varies based on your interactions with us. Message and data rates may apply. You can reply STOP at any time to unsubscribe or HELP for assistance. We do not share your phone number with third parties for their marketing purposes.
7. Data Retention
For general inquiries and care-related information, we retain your information only as long as necessary to provide services or comply with legal obligations.
8. Security
We use reasonable physical, technical, and administrative safeguards to protect your information. While we take precautions, no system is completely secure.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Bloom Concierge Home Care
14350 N Frank Lloyd Wright Blvd, Ste 9
Scottsdale, AZ 85260
Phone: 480-800-5220
Email: info@bloomconciergehomecare.com